At Laurel Foundry Modern Farmhouse®, we know that your privacy is important. This policy outlines the types of personal information we collect, how we use that information, and the steps we take to protect it.
Information We Collect
We collect information to provide better services and a smooth shopping experience. The types of personal information we collect depend on how you interact with our site and services.
Account Information
We collect information such as your name, email address, shipping and billing details when you create an account. You can edit this info or delete your account anytime.
Order Information
Information we receive when you make purchases includes your name, billing/shipping addresses, phone number, email address, payment method, order details, and any comments you submit.
Communications
When you contact us via email, live chat, forms, or social media, we collect information like your name, email address, IP address, and contents of the message.
User Content
Any information you submit in written product reviews, photos, forum posts, survey responses, etc. If you submit a photo, it may have metadata attached as well.
Device Information
Includes browser type, operating system, device identifiers, mobile network info, and the pages you view or links you click on our sites and in emails we send you.
Location Information
Obtained from your device or IP address and used to provide localized content and shipping estimates.
Cookies and Tracking Technologies
Technologies like cookies, beacons, tags, scripts, and similar tools track activity across our sites and services. These tools allow us to recognize you, remember your preferences, and personalize your experience. You can disable cookies through your browser settings but it may affect your ability to use our site.
How We Use Your Information
The information we collect serves many important purposes:
- Provide, operate, and improve our website and services
- Create and manage online accounts
- Process and track orders, payments, returns, exchanges
- Communicate with you about your account, purchases, and more
- Provide customer support
- Analyze trends, usage, and activities to improve your experience
- Customize the content and layout of our site and marketing
- Detect, prevent, and address technical issues
- Protect against fraud, abuse, or harm and enforce our Terms of Use
- Comply with legal requirements
We only process personal information for the purposes outlined in this policy or notified to you. We keep it private and do not sell individual data to third parties. Our policies limit employee access to data and we encrypt our databases.
When We Share Personal Information
There are times when we partner with select third parties to assist in providing services:
- Service Providers – Companies that support our business by providing services like order fulfillment, payment processing, shipping, marketing, analytics, customer service tools, and more. They are required to handle your personal information solely in accordance with our instructions and cannot use it for their own purposes.
- Business Transfers – As we develop our business, we may reorganize or spin-off business units. Personal information may be transferred as part of transactions in which all or part of our business is sold, merged, dissolved, acquired, or in the event of bankruptcy.
- Legal Requirements – We may disclose personal information if required to comply with the law or legal process, such as responding to subpoenas, warrants, or court orders. We also share data if we believe it is necessary to prevent illegal activity or damage to property.
Your Data Rights and Choices
You have certain rights regarding personal information we collect:
- Access or Update Data – You can review or update account data by logging in and navigating to your account settings. If you cannot change the data yourself, contact us for assistance.
- Delete Data – You can delete your account at any time by emailing [email protected]. We will delete the data as required by law. Any lingering backups will also be deleted.
- Advertising Choices – If you prefer not to receive interest-based ads, you can opt-out in your browser settings or through industry opt-out programs like www.aboutads.info/choices.
- Tracking Technologies – Most browsers allow you to block or limit cookies and certain tracking tools. Disabling these features may cause our site to not work properly.
- Promotional Communications – You can opt out of receiving emails and other messages from us by following the unsubscribe process described in those messages. This does not include account notification emails.
- Request Data Export – In some cases, you can request an export of data held about you. Contact us with the specifics of your request.
- Submit Privacy Complaint – If you believe we have violated your rights, please email [email protected] so we can promptly address your concerns.
Data Security
We utilize physical, administrative, and technical safeguards to preserve the security of your personal information against unauthorized access, destruction, loss, alteration, or misuse. Even so, no website or Internet transmission can be guaranteed to be 100% secure. We cannot guarantee or warrant complete security but take all reasonable steps to secure data consistent with applicable laws.
International Data
Our website is hosted in the United States. Any information you provide is stored and processed in the U.S. in accordance with U.S. privacy laws, which may not afford the same level of protection as those in your country. By using our site, you consent to your information being transferred to and processed in the U.S.
Children’s Privacy
Our website is not designed for use by anyone under age 13. We do not knowingly collect personal information from children under 13 without obtaining parental consent first. If you believe we may have collected data from a child under 13, please contact us at [email protected] so we can take appropriate measures.
Links to Other Websites
Our website may link to third-party sites we don’t own or control. We are not responsible for these sites’ privacy practices. We encourage you to read their privacy policies before providing information.
California Privacy Rights
California residents may be entitled to request certain details about the personal information we collect and share with third parties for direct marketing purposes. To submit such a request, please contact us at [email protected] or write to us at the address below. Per California law, we will verify your identity before fulfilling your request.
Changes to Our Privacy Policy
We may change this privacy policy from time to time. Any updates will be posted on this page with an updated revision date. If significant changes occur, we may also provide notification through email or other means.
